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As temperatures drop, TMWA requests your help in reporting leaks in system



tmwalogo-8329726-2036500Colder temperatures have recently hit Northern Nevada. With over 1,300 miles of water pipelines to manage, Truckee Meadows Water Authority (TMWA) is looking for help from the community in spotting breaks and leaks in the water system.

“Water main breaks are a fact of life for all water utilities,” said Geoff Daforno, TMWA’s supervisor of distribution operations “This is especially true this time of the year.  And given the size of our water distribution system, it really helps when residents give us a call when they spot a leak.”

The cycle of freezing and thawing temperatures can cause pipes to break. Sometimes it is hard to find the location of a leak and determine whether it is the  pipes in your home  or TMWA’s distribution system.  However, TMWA staff is always available to investigate. If you see water running down the street, please call TMWA’s 24-hour emergency line at 775-834-8090.

“Our crews are available 24 hours a day to repair leaks in the distribution system,” said Daforno  “When we find out about a leak right away, we can move quickly and help prevent water waste and property damage. Last winter an observant citizen noticed water running down his street.  Our crews were dispatched quickly and fixed the main break in a few short hours, while keeping water service on to all nearby residents and businesses.”

Main breaks can cause traffic delays, damage property and water outages. TMWA crews work diligently to minimize any delays or outages during repairs. TMWA also reminds residents not to drive through standing water from a main leak or break.

You can protect your home from the effects of freezing temperatures on pipes by winterizing your home and irrigation system.  To learn more, visit TMWA’s website, www.tmwa.com/winterize.  And remember, if you observe water running down streets or sidewalks; please call TMWA’s emergency line anytime at 834-8090.

Truckee Meadows Water Authority (TMWA) is a not-for-profit water utility, overseen by elected officials from Reno, Sparks and Washoe County. TMWA employs a highly skilled team who ensure the treatment, delivery and availability of high-quality drinking water around the clock for more than 330,000 residents of the Truckee Meadows.

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