CITY OF RENO NEWS RELEASE
With just a week away before sewer bills are due, the city of Reno wants to remind residents to use Reno’s online bill pay. It is an easy, cost-effective way for residents to view statements, receive bills and safely make payments online.
Using the online bill pay is quick and easy, saves paper and saves postage. Users can set up automatic payments or one-time payments along with paying multiple accounts with one user identification. For more information visit Reno.gov/SewerBill.
Continuing efforts to maximize efficiency and streamline processes, the city of Reno began looking at a third party processing service for sewer payments. Unfortunately it was discovered that there were no local companies that provided this service. The city has contracted with a company, BankUp Corporation in San Jose, Calif., that provides this specific service to other government utilities, at a reasonable rate.
As more customers use the online system for making sewer payments, fewer checks will need to be processed using the electronic scanning of payments in San Jose, which will reduce this cost. The city has approximately 67,000 sewer accounts with associated payments that must be processed on a quarterly basis.
The city of Reno offers a variety of online services so residents and visitors can interact with the city on their own time, without stepping foot in City Hall. Services included paying parking tickets, paying sewer bills, paying court fees, registering for classes, filing a police report or entering a service request for Reno Direct. To access the online services visit Reno.gov and select the “Online Services” drop-down menu.
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