Talkspace is live for City of Reno residents. Although the company said earlier today it is opening up its services first to city employees and Reno police, the sign-up page is available now.
“It is live as of this morning at talkspace.com/Reno,” said Matt Brown with the City of Reno. “There is a link on that page to request access, and they’ll get a code within 1-2 days.”
Talkspace’s approval by the city was controversial. Many wanted the funding for the proposal — $1.3 in CARES Act funding — for a local therapy option, but the Reno City Council early this month unanimously approved the contract.
“The City of Reno has made it possible for residents ages 13+ to receive private mental health support from Talkspace at no charge,” the company posted online. “Send unlimited text, voice, and video messages﹣ anytime, anywhere. Your dedicated therapist will engage daily, 5 days per week. Monthly video appointments and self-help exercises are also available.”
However, delays may be possible.
“You may encounter a waitlist for therapist services if demand exceeds network capacity. If this occurs, Talkspace will follow up with more information,” the company added.
Update: After completing the form to request access on Talkspace residents should get a code within 1-2 days, not 24 hours as originally reported.
