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New and old businesses on Wells Avenue face challenges (2 of 4)


By Maria Palma and Abby Ocampo

What’s happening on Wells? How is the area changing? Is the district becoming gentrified? This Is Reno presents this four-part series focused on the Wells Avenue area and what neighbors, business owners and experts have to say about how the area is evolving.

There are more than 200 businesses in the Wells Avenue area and about a quarter are Latino- and Hispanic-owned. That’s according to the Wells Avenue Merchants and Property Owners Association.

Those businesses include retail shops, restaurants and hair salons. The businesses have generally been a center of entertainment and community for those who live in the area, rather than being tourism-focused.

Many of the district’s buildings are long-standing properties that have been leased by local owners to local tenants. Historically, most of the businesses in Wells Avenue have been operated by Reno entrepreneurs. 

In recent years, however, new businesses have given Wells Avenue a fresh face. The community now can find a wider and more diverse offering of services and products.

Like many other cities across the country, Reno is experiencing a housing crisis as property prices skyrocketed in recent years. One of the commercial districts that seems to be affected is Wells. 

According to the Reno/Sparks Association of Realtors, in July the median sales price for an existing single-family residence in Reno/Sparks was $530,000, an increase of 22% from last year but unchanged from the previous month.

“Property values are going up everywhere,” said Greg Ruzzine from Logic Commercial Real Estate. “Substantially more in the last 18 months with people ejecting out of California and bringing their money here to Reno.”

Ruzzine said that Wells Avenue is one of the examples to explain this phenomenon. 

“Local and out of state investors are slowly purchasing buildings in the Wells Avenue corridor. There are many developments and buildings being restored happening in the area,” he said.

We visited some of the oldest and newest businesses in the area to learn about business owners’ concerns and experiences. 

Mandala Apothecary opened in 2011 and is a supplier of essential oils, aromatherapy products, skin care products and massage supplies. Photo: Abby Ocampo/This Is Reno.

What business owners think

Pettin Place’s owner Linus McKibbin recalls how the neighborhood used to be and how it has changed over the years.

“Wells Avenue used to be mostly old Italian, then it changed to a younger demographic, and then it changed into more Hispanic,” he said.

The pet store has been one of the few businesses that has survived both demographic and economic changes. 

“There is one developer who owns 14 properties on the street and he’s already raised everybody’s rent,” McKibbin said. “We got lucky with a good landlord.”

Mandala Apothecary is owned by Lisa Rojas. The shop’s first location was in Midtown. After her landlord raised her rent by 70%, Rojas moved her store to Wells Avenue, where she’s operated it for five years.

Rojas chose Wells partly because it’s a good location for businesses. 

“It’s walkable and we’re getting more new shops–different places with different services,” she said. “Now people are associating it with Midtown. Some people think it is Midtown, but we are definitely just trying to make sure that that long line stays drawn.”

She also said “it is hard to stop the prices from going up when investors come in and buy up all the properties, or property owners are not connected with the small businesses and they just care about their numbers.”

A storefront on Wells Avenue. Image: Bob Conrad / This Is Reno.

She said that one of her previous landlords on Wells asked her to move out for sewer repairs, but in fact, she said, he just wanted to sell his building. 

“That has happened to me twice. Property owners take advantage of the building, they upgrade it and tell you to leave,” Rojas said.

She now has a good relationship with her landlord and pays what she thinks is a fair price. 

“Hopefully there are going to be good property owners who are going to rent buildings at reasonable prices, so small, unique local businesses can stay here,” she added.

Space Cadet is a zero-waste co-op supporting local entrepreneurs, artists and certified B-Corporations. It opened in 2020 — during the coronavirus pandemic. However, its owner, Andrew Frank, said his business has had a good reception by the community and other local businesses in the area. He said he saw an opportunity on Wells Avenue to open his store.

“I fell in love with the building in the neighborhood,” he said. “It was exactly what we were looking for. I think it was as great as the next up and coming area of Midtown, but we wanted to be a little bit off the beaten path.”

Frank thinks that “market and prices in Reno are really high” but admits that he hasn’t had any problems affording rent so far. 

“My landlord has been amazing. He was kind enough to actually give us a reduced rate of rent, we got at the very beginning as the pandemic was going on. We started our business at what I think seemed like the worst possible time.”

Helianthus Floral Design is a flower shop and design studio. Photo: Abby Ocampo/This Is Reno.

Similar to Space Cadet, Camryn Morrissey opened Helianthus Floral Design in 2020. She said it was “definitely tricky to do it in a pandemic,” but she always wanted to have a flower shop. 

“I started in the wedding industry and then decided to have my own store,” she said. “We do a lot of flower arrangements, deliveries and gifts for special occasions.”

She said she chose Wells Avenue because of its location and it is an area in constant development.

“I really liked the building and the owners,” Morrisey said. “I like that it is up and coming and there are other small businesses that are newer here. It’s close to Midtown but not right in the middle of it,” she said.

Whether because of its character, its location or its sense of community, Wells Avenue has been home to many businesses. Some have been around for years and have survived the area’s changing demographics and economy, while others have brought freshness to the neighborhood, hoping to continue to outlast the fluctuations of the market. 

Jose Velazquez, owner of A Toda Madre tattoos, recently relocated his shop to a new address on Wells. 

“We moved because we wanted to expand our business. Now we have a parking lot, which is really hard to find on Wells,” he said.

Velazquez, who said Wells has a big tradition with the tattoo industry, shared his thoughts on the changing of the neighborhood.

“When I first got my other place, the price was really low. Then they sold it. Guys from California coming in, buying the building, raking the price up. Nowadays, you can’t find cheap rent on Wells…The gentrification here is definitely happening,” he said.

Velazquez is aware of the changes and expects to see new stores opening up. 

“I would like to see the mom-and-pop shops that have been for many years, the essence of Wells, but I would also like to see the new commerce and what new great ideas they can have,” he said.

Correction: The business data at the beginning of the story was updated. There are more than 200 business in the Wells Avenue District, and 45 are Hispanic-owned, not the majority as previously stated.

Historic Wells Avenue. Image courtesy of Barry Lynn.

Read the whole series

Wells Avenue is one of the most popular and picturesque neighborhoods in the city of Reno. It is known as a great place to see art murals, visit small Latino and Hispanic restaurants, salons, tattoo parlors, clothing and pet stores. Over the past few years, Wells Avenue has seen numerous new businesses flourish and has also begun to see its share of housing problems similar to those affecting neighborhoods in other parts of the country. 

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