“We are seeing numbers we haven’t seen in history. I know its hard to hear. Please be patient.”
March 27 update: A statement from Governor Steve Sisolak:
The Nevada Department of Employment, Training, and Rehabilitation (DETR) has been working hard to manage an unprecedented increase in unemployment claims and have taken steps, like expanding staff and creating a form to help with login issues, to address common issues
Overall, 97% of unemployment claims have been filed online at http://ui.nv.gov, and that remains the quickest way to get your claim processed.
Here is the link to the form that will expedite resetting your unemployment account if you’re having issues logging in: http://gov.nv.gov/Forms/Unemployment/
Read more about everything DETR is doing to help Nevadans facing unemployment here: https://nvhealthresponse.nv.gov/…/DETR-Announces-Additional…
The Nevada Department of Training and Rehabilitation is getting hit with massive unemployment filings. It’s so bad that the online system to file claims has to throttle down to avoid crashing.
Many are unable to get claims filed. And those who have previous claims are unable to get their passwords reset because, in order to avoid unemployment fraud, their passwords have to be manually reset by a human.
“We are asking everyone to be patient,” said DETR spokesperson Rosa Mendez.
The phone bank for claims fills up quickly each day, and Mendez recommended people not even call DETR. Instead, they are encouraging people to file online. Even then, the system is slow.
Mendez said that people should file at non-peak hours, such as midnight.
A This Is Reno reader said that because he had a prior unemployment claim from 2015, he has been unable to get his password reset for a new claim.
“You cannot reset the password yourself,” he said. “That requires an agent in their office to do that. So anybody who has … in the past 8-10 years had a claim (based on social security number) cannot put in another or new claim (today) without them resetting the password.
“There is no way to get a hold of them, the queue fills up for the day in 6-10 mins and the recording [says], ‘we can’t help you, call tomorrow.'”
He’s been requesting a password reset for a week. Mendez said the state is very aware of the issue and is working to get the situation resolved.
“We are working on staff at the security station,” she said. “We understand and acknowledge that these folks are having issues. Keep trying and be patient. We are seeing numbers we haven’t seen in history. I know its hard to hear. Please be patient.”
DETR: https://detr.nv.gov/Page/COVID-19_(Coronavirus)_Information_for_Claimants_and_Employers
This Is Reno’s COVID-19 news coverage
200,000 Nevadans will need to re-qualify for Medicaid as pandemic provision winds down
An estimated 200,000 Medicaid recipients will need to re-qualify for eligibility starting April 1 or risk losing health care benefits as Nevada begins to wind down a pandemic-era provision.
Vegas physician, America’s Frontline Doctors sued after Washoe County man died from hydroxychloroquine
The estate of Jeremy Parker last week sued the anti-vaccination, right-wing group America’s Frontline Doctors for alleged wrongful death. Dr. Medina Culver, an osteopathic physician and Instagram influencer based in Henderson, Nevada, is also named in the case.
County: Respiratory viruses pose ‘triple threat’ in community
Officials at the Washoe County Health District said the region is seeing a respiratory illness “triple threat” with cases of COVID-19, RSV and influenza on the rise.
RSV, COVID increasing across Washoe County
Respiratory illnesses including RSV, short for respiratory syncytial virus, and COVID-19 are increasing in Washoe County based on the latest case counts and forecasting from wastewater data studies.
Health District: Prepare for flu season
Flu season is starting now and it’s time to get the flu vaccine, according to Washoe County Health Officer Kevin Dick.
New COVID-19 boosters available, monkeypox vaccine event nearly full
Washoe County Health District officials this week said the new bivalent COVID-19 booster is available in the community and encouraged locals to get their dose.
COVID cases are down, monkeypox is up and flu season is on the horizon
Washoe County’s community risk level for COVID-19 has dropped to the low range based on criteria set by the Centers for Disease Control and Prevention.
Region drops to ‘low’ range of COVID-19 spread
Washoe County is now back in the low range for the risk of contracting COVID-19. As reported yesterday, the drop from medium to low was expected today.
County adds online dashboard to track monkeypox, new case detected
Washoe County Health District has added a Monkeypox information page to its website with a running total of confirmed cases in the county, which now stands at four.
La ‘limpieza de datos’ revela que ocurrieron más muertes por COVID en el condado de Washoe
Casi 40 personas más han muerto de COVID-19 en el condado de Washoe de lo que se informó anteriormente.
