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New online regional license and permit program proposed



image003-150x150-5954609-7648357 washoe-150x150-3212117-7524461 image0011-300x131-1094979-5117538 reno-logo-5252137-2517333The city of Reno, the city of Sparks and Washoe County, to include the Washoe County Health District, have the unique opportunity to provide regional-centric permitting and licensing services to our customers. Our permit and license customers expect and demand the full range of on-line services. Our customers want to have a choice on how they receive their license or permit, either on-line or in person at our service counters.

Unfortunately, with the exception of the city of Reno’s building and planning permits, the current permit and license software applications and databases do not support the on-line service expectations of our customers. Several of these applications are not even able to support the latest technology, such as mobile devices or migration to faster computer hardware platforms.

The three jurisdictions propose to implement a new regional license and permit program. This regional program will be located in the “cloud” and allow all three jurisdictions to fully leverage the latest in technology and to provide the on-line services expected by our customers.

Staff from the three jurisdictions, to include the Health District, is proposing a regional technology fee to reimburse some or all of the initial capital outlay expenses to install and implement the regional program. The regional technology fee will be an additional cost to our customers who will benefit from the regional license and permit program.

Staff is seeking public comments and suggestions on both the regional license and permit program and the proposed regional technology fee. Staff will provide any public feedback to our respective elected officials as part of future public meetings on the program.

Public Workshop
Regional License and Permit Program
Proposed regional technology fee

Tuesday, Dec. 10
5:30 p.m. until 7:00 p.m.
City of Reno Council Chambers
First Floor, Reno City Hall
1 East First St., Reno

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