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Mediation and Conflict Resolution Skills course offered through the Neighborhood Mediation Center and the University of Nevada


nmcNEIGHBORHOOD MEDIATION CENTER NEWS RELEASE – Small businesses and non-profit agencies are not exempt from the trials and tribulations of negotiations and conflict. The Neighborhood Mediation Center, with the Extended Studies Program at the University of Nevada, is offering a 40-hour training program taught by its practicing mediators to address conflict issues. Beginning Mediation and Conflict Resolution is a highly interactive, hands-on course designed to teach professionals from any background the methods of alternative dispute resolution

“We want to reach out to small businesses and non-profits because they might not have resources or the staff depth to address conflicts and disputes,” said Jeanette Belz, MBA, who will be part of the team presenting the course. “In the smaller workplace or non-profit arena, litigation can be debilitating or even fatal to the business’ goals or non-profit’s mission. This course provides tools and techniques that can help resolve or avoid prolonged and often costly disputes.”

The certificate program examines mediation and conflict resolution tools and strategies integral to building efficient operations and mutually beneficial relationships in the business world and beyond.

Program topics include: conflict and negotiation theory; models of intervention; mediation theory and practice; self-awareness and cultural considerations; mediation process and techniques; communication and facilitation strategies; and, ethics and standards of practice.

The class schedule is August 21-24, 8:00 a.m. to 6:00 p.m. and August 25, 9:00 a.m. to 1:00 p.m. Early registration through July 19 is $1,050, $1,250 after that. A $20 fee is assessed for optional CEUs. Deadline to register for the course is August 9, 2013. Register online at http://www.extendedstudies.unr.edu/ and click on Professional Development courses. For more information, contact the Neighborhood Mediation Center at 775-788-2127.

The Neighborhood Mediation Center is a nonprofit corporation funded primarily by Washoe County to provide mediation and dispute resolution services. Along with Belz, course instructors include Margaret Crowley, J.D. and Betsy Kosier, M.A., J.D.


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