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AT&T customers attempting to call 9-1-1 from a landline are receiving a busy signal due to an equipment failure

Date:

CITY OF RENO NEWS RELEASE

Reno’s Emergency Communications (Reno ECOMM) advises AT&T customers attempting to call 9-1-1 from a landline are receiving a busy signal due to an equipment failure with AT&T. Individuals needing to call 9-1-1 should use a non AT&T landline or use a cell phone.

At this time, Reno, Sparks, Washoe County, and Carson City are experiencing this same problem.

The City of Reno’s Information and Technology Division is working with AT&T on the issue

Once service has been restored a notification will be sent out.

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