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Renown Medical Groups earn national recognition for patient-centered care



The National Committee for Quality Assurance (NCQA) has recognized two Renown Health Medical Group sites for initiatives for excellence in patient quality.

Renown Medical Group (South Meadows) and Renown Medical Group (Ryland) have earned Level III Recognitions, the highest level that can be attained, from the Patient-Centered Medical Home 2011 (PCMH 2011) program for using evidence-based, patient-centered processes that focus on highly coordinated care and long-term participative relationships.

The PCMH 2011 program is a model of care emphasizing care coordination and communication that promotes partnerships between individual patients and their personal clinicians. Research shows that medical groups recognized with PCMH 2011 can lead to higher quality, lower costs and improved patients’ and providers’ reported experiences of care.

Each patient’s care is tended to by clinician-led care teams, who provide for all the patient’s health care needs and coordinate treatments across the health care system. PCMH 2011 Level III recognized sites demonstrate the benchmarks of patient-centered care, including open scheduling, expanded hours and appropriate use of proven health information systems.

“The Level III Recognition for PCMH 2011 from the NCQA raises the bar in defining high-quality care by emphasizing access, health information technology and partnerships between clinicians and patients,” said Larry Trilops, vice president of ambulatory services for Renown Health. “This recognition shows we have the tools, systems and resources to ensure our patients receive the right care and stay healthy.”

To earn recognition, which is valid for three years, Renown Medical Group (South Meadows) and Renown Medical Group (Ryland) demonstrated the ability to meet the program’s key elements embodying characteristics of PCMH 2011. The standards aligned with the joint principles of the PCMH 2011 were established with the American College of Physicians, the American Academy of Family Physicians, the American Academy of Pediatrics and the American Osteopathic Association. Key program components include:

Written standards for patient access and continuity of care

  • Use of patient feedback materials
  • Appropriate use of charting tools to track patients and organize clinical information
  • Responsive care management techniques with an emphasis on preventive care for individual patients and for the entire patient population
  • Adaptation to patient’s cultural and linguistic needs
  • Use of information technology for prescriptions, test and referral tracking and coordination with other health care providers
  • Use of evidence-based guidelines to treat chronic conditions
  • Measurement and reporting of clinical and service performance

To find clinicians and their practices that have been recognized by the PCMH 2011 program, please visit http://recognition.ncqu.org. For further information, contact NCQA Customer Support at (888) 275-7585.

About NCQA

NCQA is a private, non-profit organization dedicated to improving health care quality. NCQA accredits and certifies a wide range of health care organizations. It also recognizes clinicians and practices in key areas of performance. NCQA’s Healthcare Effectiveness Data and Information Set (HEDIS) is the most widely used performance measurement tool in health care. NCQA is committed to providing health care quality information for consumers, purchasers, health care providers and researchers.

About Renown Medical Groups

Renown Medical Group physicians provide preventive care and health education for all ages, and treat most common illnesses and injuries including colds, flu, and aches and pains. They also coordinate their patients’ medical care including checkups, immunizations, referrals to specialists, lab and x-ray services, and hospital admissions. Physicians see patients by scheduled appointment. Medical Group locations accept most insurance plans, including Hometown Health, UnitedHealthcare, Anthem Blue Cross/Blue Shield, Cigna, Great West, Coventry/First Health, Humana, Principal, Tricare and Medicare. For added convenience, Renown Medical Group is the only primary care provider in the region that offers a secure, online venue for patients to manage their healthcare. With MyChart, patients can schedule and keep track of appointments, obtain certain test results and request prescription refills 24 hours a day. To sign up, ask a Medical Assistant for your access code at your next office visit. Same-day appointments available, call 982-5000, Monday through Thursday between 7 a.m. and 6 p.m., and Fridays between 7 a.m. and 5 p.m. visit renown.org/medicalgroup.

About Renown Health

Renown Health is northern Nevada’s largest and Reno’s only locally owned not-for-profit integrated health network and a nationally recognized healthcare leader. Renown Health is one of the Top 100 integrated health networks in the country and the only Top 100 recognized integrated health networks in the state of Nevada. We proudly offer the region an integrated solution for all of the community’s healthcare needs.

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