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Renown Health earns 2009/2010 Consumer Choice Award



renown_brochure_091006_b-11For the sixth year in a row, the National Research Corporation (NRC) awarded Renown Health the Consumer Choice Award. NRC rated Renown Health as a top hospital for 2009/2010 based on four essential consumer metrics: best overall quality, best image and reputation, best doctors and best nurses.

Renown was the only healthcare provider in northern Nevada to receive the distinction. Other winners were listed in the Oct. 12 issue of “Modern Healthcare Magazine.” Some of those major healthcare centers awarded the recognition include Johns Hopkins, Baltimore, Md.; Mayo Clinic, Rochester, Minn.; UC Davis Medical Center, Sacramento, Calif. and Cedars-Sinai Medical Center, Los Angeles, Calif. For a complete list of award recipients visit hcmg.nationalresearch.com/.

“This award is particularly meaningful to us because it represents the voice of the community,” said Jim Miller, Renown Health president and chief executive officer. “The employees, physicians and volunteers in our organization are the ones who deserve the credit for making Renown the preferred health network. It is a pleasure to honor them through this award.”

The award identifies hospitals that healthcare consumers have chosen as having the highest quality and image in more than 250 markets throughout the United States. This is the fourteenth year NRC has awarded hospitals whose consumers have recognized them for providing the highest quality healthcare.

The award is given after the NRC does an annual study of 300 markets across the country. Consumers are asked more than 20 questions regarding healthcare in their communities. Four of the questions from the survey are rolled up into the results for the Consumer Choice Award. The questions probed consumers’ thoughts on the best hospital in the area for doctors, nurses, overall quality, and image and reputation.

Each year, the NRC honors hospitals that people rate as having the best quality and image, based on a nationally syndicated NRC Healthcare Market Guide study of more than 250,000 households representing 450,000 consumers in 48 states and the District of Columbia.

The 2009/10 Healthcare Market Guide Ticker is the nation’s largest and most comprehensive study of its kind. No other study used to measure hospital performance and preferences contains more consumer responses than NRC’s study. The study has a margin of error of + or – 0.2 percent at a national level. Co-winners are named when scores fall within the statistical margin of error for a given market.

National Research Corporation (NASDAQ: NRCI) is an industry leader, with more than two decades of experience in healthcare performance measurement and improvement.

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